Before
Customer questions pile up faster than your team can answer them. Every ticket waits longer than the last.
After
Mira handles the routine ones in under a minute. Your team only sees the threads that genuinely need a human.
Client success concierge · Mira
The agent that knows when not to act.
Mira answers the routine questions, fixes what she can, and routes anything past the line to a human, with the conversation, the customer history, and a held calendar slot already attached.
Flywheel Support · Mira
support.ledgerwise.comInbox · 14 open
Waiting for the next thread.
Customer support, off your team's plate. Without the bluff.
Before
Bots bluff their way through high-stakes threads. A discount question becomes a churn event.
After
Mira refuses to act when she's outside her remit. She escalates with the conversation, the customer history, and a calendar slot already attached.
Before
You only find out the agent should have escalated when a customer complains. By then it's already a fire.
After
Every decision logged with a confidence score. Zero wrong-answer incidents in production. You can see what she sent and what she chose to escalate.
Want a concierge that knows when not to act?
Tell us what your customer team is buried under. We'll come back within 48 hours with whether agent supervision is a fit.
More agents we build
Same playbook. Different work.
Inbound + outbound BDR
Kate
Replies to inbound, drafts your outbound, books the meeting. You set the rules.
See Kate →Market intelligenceSloane
Finds the leads most likely to close. Scores, qualifies, and surfaces them with cited sources.
See Sloane →Paid media supervisionDrew
Watches every ad dollar, makes the micro-adjustments no human can keep up with, maximizes return hour by hour.
See Drew →Back-office automationQuinn
Handles invoices, ledgers, and exec reporting. The internal ops layer your team keeps meaning to build.
See Quinn →